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UNLICENSED EXPERT: DELEGATING EXPERTISE TO THE UNQUALIFIED

NPS Calhoun · Richman, John M. ·

Executive Summary

This study examines delegating credentialed military roles to non-credentialed personnel during manpower shortages and large-scale combat operations. It argues that expertise, not formal credentials, is key to performance in non-routine environments, advocating for competency-based personnel systems. The research proposes a model for proactive delegation emphasizing structured training, validation, and risk management.

Why It Matters

This document provides a critical framework for defense planners to address personnel shortages and optimize force readiness by leveraging expertise over rigid credentialing in future large-scale combat operations.

Key Takeaways

  • Expertise, not formal credentialing, is the primary predictor of performance in non-routine military environments.
    Source evidence · PDF page 19
    First, expertise, not credentialing, predicts performance in nonroutine environments.
  • Successful delegation of critical roles requires structured systems and continuous performance validation, not ad hoc improvisation or one-time certifications.
    Source evidence · PDF page 19
    Second, successful substitution requires structured systems to be in place rather than ad hoc improvisation.
  • Future military personnel systems should shift from managing positions to managing competencies, utilizing AI-enabled tools for skill validation and talent identification.
    Source evidence · PDF page 19
    Third, continuous performance validation is more effective than one-time credentialing.

Strategic Relevance

This thesis offers a strategic approach to military personnel management, proposing a shift from traditional credentialing to competency-based systems. This could enhance operational resilience and adaptability during high-attrition conflicts by ensuring critical roles are filled effectively, thereby sustaining mission effectiveness in future warfare scenarios.

Source Website View PDF

Key Entities

U.S. MilitaryDepartment of DefenseIsrael Defense Force (IDF)Naval Postgraduate SchoolArtificial IntelligenceFederal Aviation Administration (FAA)

Best For

Military Personnel PlannersDefense Policy MakersHuman Resources StrategistsMilitary Doctrine Developers

Related Themes

Military Personnel ManagementForce ReadinessFuture WarfareHuman-Machine TeamingMilitary DoctrineOrganizational Resilience

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